99bee Terms & Conditions — Full Details in Bengali

1 Introduction & Consent

These Terms and Conditions ("Terms and Conditions") you ("Member" or "User") and 99bee The platform's ("Company", "We" or "99bee") constitutes a legally binding agreement. By using this website (99bee.app) and the mobile application, you automatically agree to these Terms and Conditions.

99bee is a Bangladesh-based online gaming and entertainment platform. We offer casino games, slots, Live Casino, fish games, and Sports Betting. Please read these Terms and Conditions carefully before using our platform.

99bee reserves the right to update these Terms and Conditions at any time. Changes take effect as soon as they are published on the platform. We recommend checking this page regularly.

2 Account Register

A personal account is required to use 99bee's services. The following information must be provided accurately at the time of registration:

• Full Name (as per National ID Card)
• Active Mobile Number
• Valid email address (if applicable)
• Date of birth (for age verification)
• Preferred Payment Method Details

Each individual may only One Account can be created. If a person is found to have multiple accounts, all accounts will be closed and all bonuses forfeited. Multiple members of the same household may open separate accounts, but they must each use a different payment method.

Your account login credentials (username and password) are strictly confidential. Do not share them with anyone. Transferring, selling, or renting your account is strictly prohibited.

3 Age Verification

99bee's services are available to users aged 18 and above only. Use of our platform by minors is strictly prohibited. By creating an account under 99bee's Terms and Conditions, you confirm that you are 18 years of age or older.

We may request age verification documents at any time. In such cases, one of the following documents must be provided:

• National ID Card (NID)
• Passport
• Driving License
• Birth registration certificate (government-issued)

99bee reserves the right to withhold withdrawals until age verification is complete. If an account holder is found to be underage, the account will be immediately closed and any winnings will be forfeited.

4 Deposit Policy

The following deposit methods are available on 99bee: Mobile Banking, Nagad, Rocket, bank transfer, and USDT along with selected cryptocurrencies. The key deposit terms are:

• Minimum Deposit: BDT 500
• Maximum Deposit: Daily BDT 5,00,000 (may vary by payment method)
• Processing Time: Usually instant, occasionally up to 30 minutes
• Deposit Fee: 99bee charges no deposit fees (payment provider charges may apply)

Deposits must be made from a payment method registered in your own name. Third-party deposits are not accepted and will be considered a violation of our anti-money laundering policy.

99bee reserves the right to investigate any deposit and request additional documentation if needed. Suspicious deposits may be temporarily placed on hold.

5 Withdrawal Policy

The following conditions must be met to withdraw funds earned on 99bee. The key withdrawal rules under 99bee's Terms and Conditions are:

• Minimum Withdrawal: BDT 1,000
• Maximum Withdrawal: Daily BDT 2,00,000
• Processing Time: 30 minutes to 24 hours
• KYC Verification: Mandatory before the first withdrawal
• Withdrawal Methods: Withdrawals must be made using the same method used for the deposit

Winnings derived from bonuses must meet the specified wagering requirements before they can be withdrawn. Bonus balances cannot be withdrawn until wagering is complete. Withdrawal requests cannot be cancelled once processing has begun.

If fraud or a breach of rules is suspected, 99bee reserves the right to suspend withdrawals and request that the member wait until the investigation is complete.

6 Bonuses & Promotions

99bee's bonus and promotion offers provide additional benefits for members. However, each bonus comes with specific terms that must be followed.

• Welcome Bonus: 100% match on your first deposit, up to BDT 10,000. Wagering requirement: 25x.
• Reload Bonus: Up to 50% for selected members every week. Wagering requirement: 20x.
• Cashback: 5%–10% of weekly net losses. Withdrawable directly.
• Free Spins: Applicable to select slots games. Winnings are subject to a 30x wagering requirement.
• Referral Bonus: Refer a friend and both of you will receive rewards.

Each bonus may only be claimed once. Any attempt to claim a bonus multiple times using the same IP address, device, or payment method will result in all associated accounts being suspended. 99bee reserves the right to modify or cancel any promotion at any time.

7 Gaming Rules

All games on 99bee are powered by third-party certified RNG (Random Number Generator) systems, ensuring every outcome is completely random and fair.

• If you lose connection during a game, the game will be completed automatically and the result will stand as valid.
• If a game result is voided due to a technical error, the stake will be refunded.
• In Live Casino games, the dealer's decision is final.
• Specific Sports Betting rules apply per event and are published separately.
• Any winnings resulting from a game provider's error or bug are not valid and will be voided.

Any disputes regarding game results must be reported to the support team within 72 hours of occurrence. Once the investigation is complete, 99bee's decision will be considered final.

8 Prohibited Activities

The following activities are strictly prohibited on the 99bee platform:

• Fraud & Collusion: Colluding with other players to gain an unfair advantage.
• Automation Software: Use of bots, scripts, or any other automated software.
• Money Laundering: Using the platform for money laundering purposes.
• Multiple Accounts: Operating multiple accounts under the same person's name.
• Bonus Abuse: Using abnormal betting patterns to circumvent bonus terms.
• Hacking Attempts: Exploiting or attempting to exploit platform security vulnerabilities.
• Third-Party Payments: Using a payment method not registered in your own name.

9 KYC & Verification

In accordance with international anti-money laundering policies, 99bee conducts KYC (Know Your Customer) verification for all members. KYC verification is mandatory in the following situations:

• Before your first withdrawal request
• When monthly withdrawals exceed BDT 50,000
• If unusual activity is detected on the account
• If the payment method is changed

KYC verification typically requires the following documents: a government-issued ID (NID or passport), a recent selfie holding the ID, and if needed, a bank or mobile banking statement. Verification is usually completed within 24–48 hours of document submission.

10 Account Closure & Suspension

99bee may temporarily or permanently suspend any account for the following reasons:

• Violation of These Terms and Conditions
• Refusing KYC verification or submitting fraudulent documents
• Fraudulent activity or suspicious betting patterns
• Court or regulatory authority orders
• At the Member's Own Request (Self-Exclusion)

Members may request account closure at any time. Any valid balance (subject to wagering requirements) will be refunded. Permanently closed accounts cannot be reactivated.

11 Responsible Gaming

99bee believes gaming should be purely for entertainment. We place the highest importance on the wellbeing and mental health of our members. As part of 99bee's Terms and Conditions, we offer the following responsible gaming features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Time Limit: Set a time limit for continuous play.
• Reality Check: Periodic reminders showing how long you have been playing.
• Self-Exclusion: Temporarily suspend your account for anywhere from 7 days up to 5 years.
• Permanent Exclusion: Option to permanently exclude yourself from the platform.

For more details, visit our Responsible Gaming Page Visit.

12 Changes & Updates

99bee reserves the right to modify, add to, or remove any part of these Terms and Conditions at any time. Changes take effect immediately upon publication on the platform. For significant updates, members will be notified via their registered mobile number or email.

Continued use of the platform after any changes will be considered your acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions or comments about these Terms and Conditions, please reach out to our support team. We are always here to help.